FAQ
How can we help you?
Frequently asked questions
All of our idols are made from pure 925 hallmark sterling silver, ensuring the highest quality and authenticity. Each idol comes with a hallmark certification as proof of its purity.
We offer hollow idols. Our hollow idols are lightweight, making them easier to handle and display, without compromising on the intricate detailing or craftsmanship.
To ensure long-lasting shine, all of our idols are coated with an anti-tarnish lacquer that helps preserve their beauty and prevents tarnishing. However, it is still important to follow proper care instructions to maintain their quality.
To maintain the shine and quality of your idol, gently clean it with a soft, dry cloth. Avoid exposing it to harsh chemicals, such as perfumes or cleaning agents. When not in use, store the idol in a cool, dry place, preferably in a tarnish-resistant pouch or box.
Yes, we do! If you have specific design requirements or would like to add personalized elements to your idol, please contact us at info.artofdivine@gmail.com, and our team will assist you with customization options.
We offer free and secure nationwide shipping across India. All orders are carefully packaged to ensure safe delivery to your doorstep.
Once your order is confirmed, it typically takes 5-7 business days to deliver within India. You will receive a tracking number once your order is dispatched, allowing you to track your package in real-time.
We offer hassle-free returns only in the case of manufacturing defects. If you believe your product is defective, please contact our support team within 2 days of receiving your order. For more details, visit our Return Policy page.
We accept a variety of payment methods, including credit/debit cards, net banking, UPI, and digital wallets. All transactions are secured through our trusted payment gateway providers.
Currently, we are focusing on domestic shipping within India. However, we are working on expanding our reach to international markets. Stay tuned for updates on international shipping options!
Yes, you can cancel your order with 24 Hours. To cancel your order, please contact our customer service team as soon as possible at info.artofdivine@gmail.com. Once the order has been shipped, cancellations are not possible.
Yes, we offer complimentary gift packaging for all of our idols. If you are purchasing an idol as a gift, let us know during checkout, and we will ensure it is beautifully packaged.
For any inquiries or support, you can reach out to us at info.artofdivine@gmail.com. Our customer service team is available Monday to Friday, from 9:00 AM to 6:00 PM IST.
At Art of Divine, we are committed to blending tradition, craftsmanship, and spirituality. Our idols are not just religious artifacts; they are crafted with meticulous care and devotion to inspire peace and positivity in your home or sacred space. Every piece is a symbol of our dedication to quality and your spiritual journey.
Have you any question? We're ready to help.